Shipping policy

Shipping Policy for Trrentz

At Trrentz, we are committed to delivering your orders safely and efficiently. Please read our shipping policy carefully to understand our procedures and timelines.

1. Shipping Locations We currently ship our products across India. International shipping is not available at this time.

2. Processing Time

  • All orders are processed within 2-5 business days after receiving payment.

  • Custom or personalized orders may take additional time to process, typically 5-7 business days.

  • Orders are not shipped or delivered on weekends or public holidays.

3. Shipping Charges

  • Free Shipping: We provide free shipping on all orders.

4. Delivery Time

  • Standard Delivery: Orders typically arrive within 5-7 business days after processing.

  • Delivery timelines may vary depending on your location and any unforeseen delays from courier services.

5. Tracking Your Order Once your order is shipped, you will receive a tracking number via email or SMS. Use this number to track your order’s status through our courier partner's website.

6. Address Information Please ensure that the shipping address provided is accurate and complete. Trrentz is not responsible for delays or delivery failures caused by incorrect or incomplete addresses.

7. Undeliverable Packages If a package is returned to us due to incorrect address, failed delivery attempts, or unclaimed status, we will contact you to arrange for reshipment. Additional shipping charges may apply.

8. Damaged or Lost Packages

  • If your package arrives damaged, please contact us within 48 hours of receiving it with photographs of the package and the damaged item(s).

  • If your package is lost during transit, we will work with our courier partners to resolve the issue. In such cases, refunds or replacements may be provided after investigation.

9. Contact Us For any shipping-related queries or assistance, please reach out to our support team at support@trrentz.com or call us at +91-7827003509 during business hours.

Thank you for choosing Trrentz! We appreciate your trust in our brand and look forward to serving you.